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Privacy Policy

Last Updated: June 15, 2025. This Privacy Policy explains how Multiple Global Business Selection collects, uses, discloses, and protects your personal information in compliance with GDPR, PDPA, and other data protection regulations.

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Introduction & Scope

This Privacy Policy applies to all personal information collected by Multiple Global Business Selection (MGBS) through our websites, mobile applications, and services. We are committed to protecting your privacy and handling your data in an open and transparent manner.

Our Commitment

MGBS operates under strict data protection principles in compliance with:

  • EU General Data Protection Regulation (GDPR)
  • Singapore Personal Data Protection Act (PDPA)
  • Japan's Act on the Protection of Personal Information (APPI)
  • Belgian Data Protection Act
  • Other applicable data protection laws in jurisdictions where we operate
Data Controller

The data controller for your personal information is:

Multiple Global Business Selection NV

Avenue des Arts 56, 1000 Brussels, Belgium

Registration Number: BE 1234.567.890

Email: privacy@mgbs-lottery.com

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes through our website or direct communication. Continued use of our services after changes constitutes acceptance of the updated policy.

Data We Collect

We collect various types of personal information to provide and improve our services, ensure security, and comply with legal obligations.

Information You Provide Directly
Category Examples Purpose
Identification Data Full name, date of birth, nationality, government ID numbers Account creation, age verification, regulatory compliance
Contact Information Email address, phone number, physical address Account communication, support, winning notifications
Financial Information Payment card details, bank account information, transaction history Processing deposits/withdrawals, fraud prevention
Account Credentials Username, password (encrypted), security questions Account access and security
Gaming Activity Lottery tickets purchased, game preferences, bet history Service provision, responsible gaming monitoring
Information Collected Automatically

When you use our services, we automatically collect:

  • Technical Data: IP address, device type, browser information, operating system
  • Usage Data: Pages visited, time spent, click patterns, error logs
  • Location Data: Approximate location based on IP address (for regulatory compliance)
  • Cookies and Tracking Technologies: As detailed in our Cookies section
Information from Third Parties

We may receive information about you from:

  • Payment service providers for transaction verification
  • Identity verification services for KYC compliance
  • Publicly available sources for enhanced due diligence
  • Marketing partners (with your consent)

How We Use Your Data

We process your personal information for specific, legitimate purposes as outlined below.

Primary Purposes

1. Service Provision

To create and manage your account, process transactions, provide lottery services, and communicate about your account.

2. Legal Compliance

To verify your identity, prevent fraud, comply with gaming regulations, and fulfill our anti-money laundering obligations.

3. Security

To protect our services, prevent unauthorized access, and ensure system integrity.

4. Customer Support

To respond to inquiries, provide technical support, and resolve issues.

Legitimate Interests

We may process your data based on our legitimate interests, including:

  • Improving and optimizing our services
  • Preventing fraud and unauthorized activities
  • Conducting business analytics and research
  • Marketing our services (with appropriate opt-out options)
  • Ensuring network and information security
Consent-Based Processing

For certain processing activities, we rely on your explicit consent:

  • Marketing communications (you can withdraw at any time)
  • Certain cookie categories
  • Participation in surveys or promotional activities

You can withdraw your consent at any time through your account settings or by contacting us.

Data Sharing & International Transfers

We only share your personal information when necessary and with appropriate safeguards.

Categories of Recipients
Recipient Purpose Data Protection
Service Providers Payment processors, hosting providers, customer support, marketing agencies Data processing agreements, contractual safeguards
Regulatory Authorities Belgian Gaming Commission, Singapore Totalisator Board, tax authorities Legal obligation, limited to required information
Professional Advisors Lawyers, auditors, consultants Confidentiality obligations, professional standards
Business Transfers In case of merger, acquisition, or asset sale Confidentiality agreements, privacy protections

International Data Transfers

As a global lottery organizer, we may transfer your personal information to countries outside the European Economic Area (EEA). All such transfers are protected by appropriate safeguards, including:

  • EU Standard Contractual Clauses
  • Adequacy decisions for certain countries
  • Binding corporate rules for intra-group transfers
Data Retention

We retain your personal information only as long as necessary for the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Typical retention periods:

  • Account Data: 5 years after account closure (for regulatory compliance)
  • Transaction Records: 7 years (for tax and legal purposes)
  • Marketing Preferences: Until consent is withdrawn
  • Inactive Accounts: 3 years of